Your clinic never sleeps.
Now neither does your reception.

We run a 24/7 AI receptionist for your clinic — answering calls, responding to enquiries, and booking appointments directly into your diary.

  • Answers every call instantly, including after hours
  • Follows up on every enquiry automatically
  • Qualifies and directs patients to the right treatment
  • Wins back lapsed clients before they book elsewhere

No commitment. 30 minutes. See it live on your clinic's use case.

9:14
Live · Aelara
Incoming

CHLOE · AI RECEPTIONIST · 0:05

Sophia Lane

+44 7700 900142

CALLER

Hi, I'd love to book in for lip filler. I'm currently breastfeeding. Is that okay?

AGENT

Thank you for letting me know. I'll flag that for your practitioner. They'll confirm everything is suitable before any treatment takes place.

CALLER

That's reassuring. When's the soonest I could come in?

AGENT

I have Thursday at 2pm or Saturday at 11am. Which works best for you?

CALLER

Saturday at 11 is perfect.

AGENT

Booked. You'll get a confirmation text shortly. See you Saturday.

Picked up after 2 rings
Booked · Sat 11am

Works with the tools you already use

FreshaPhorestClinikoTimelyFreshaPhorestClinikoTimely

Don't see yours?

You're losing revenue you don't even know about

One receptionist. A full diary. The phone rings mid-treatment but nobody picks up. It happens ten times a week.

Here's what that quietly costs you.

Missed Calls After Hours

A client searches "lip filler near me" at 8pm, finds you, calls. Voicemail. She books elsewhere by morning.

35% of clinic calls go unanswered.

No Shows

£200 appointment. She forgot. You didn't remind her. £200 gone.

The average clinic loses two to three appointments a day to no shows. Most never get rebooked.

Reputation Management

Your clients leave happy. Nobody asks for the review. Your competitor with 200 Google reviews keeps winning the local search.

4 in 5 new patients choose a clinic based on reviews alone.

Leads Going Cold

An enquiry comes in. You reply two hours later. They've already booked somewhere that responded in 3 minutes.

Speed to lead is the single biggest driver of conversion in aesthetic clinics.

Four systems. One seamless experience for your clients.

Built for aesthetic clinics. Set up in days. Takes care of the clinic, so your practitioners can take care of the client.

AI Receptionist

Catches the calls your team can't.

AI Receptionist

Every call gets answered.

Trained on your treatments, your prices, and your tone... answers calls, qualifies enquiries, and books appointments directly into your diary.

Reputation Management

Turns happy clients into five-star reviews.

Reputation Management

Your reputation, on autopilot.

Every treated client gets a perfectly timed follow-up that turns happy visits into five-star Google reviews.

The Aftercare

Reduces no-shows. Brings clients back.

The Aftercare

Keep them coming back.

Reduces no shows and brings clients back for their next treatment before they find somewhere else.

The Re-Touch

Reactivates leads and lapsed clients.

The Re-Touch

Old leads. New revenue.

Enquiries that didn't book and clients you haven't seen in 90 days get a personalised sequence that brings them back through the door.

The Reveal

Put in three numbers. We'll show you what's walking out the door every month.

50 calls
0 calls300 calls
35%
0%100%
£185
£50£500

You're leaving an estimated

£5,610

on the table every month.

Over 12 months, that's

£67,320

Factor in lifetime value and that figure is closer to

£161,570

Based on UK industry averages. 35% missed call rate, 40% enquiry-to-booking rate, £185 avg treatment value, £1,100 avg LTV over 18 months.

How it works

Simple process. Fast setup. Results from day one.

01

The Consultation

We learn your clinic... your treatments, your team, your tone, and where enquiries are currently falling through the cracks.

02

The Treatment

We build, train, and introduce your AI receptionist to the team in 5 to 7 days. You review it before it ever speaks to a client.

03

The Results

You go live. We monitor, refine, and optimise every month so the system keeps performing as your clinic grows.

Everything your clinic needs. Nothing it doesn't.

One system. Four pillars. Fully built, trained, and running in under a week.

24/7 AI Receptionist
Reputation Management
The Aftercare
The Re-Touch
Diary Integration
Monthly Optimisation

We handle the full build and onboarding. Your team gets a walkthrough before anything goes live. After that, we monitor and refine every month so it keeps performing as your clinic grows.

Questions we get asked before every demo

Somewhere right now, a potential client just called your clinic and didn't get an answer. Let's make sure that's the last time.

30 minutes. Live demo on your clinic's use case. No commitment.